Last Updated: 2 Feb, 2025

This Privacy Policy describes how Ava - Your Celebration Partner ("we," "our," or "us") collects, uses, shares, and protects personal information obtained from users ("you" or "users") of our Microsoft Teams app, Ava - Your Celebration Partner ("App"). We are committed to ensuring the privacy and security of your personal information. By using the App, you consent to the practices described in this Privacy Policy.

What data is processed

When you use our App, we process the following data:

      Birthday and work anniversary dates shared by users or uploaded by an admin.
      Your profile information as name or email address.
      Business data related to the workspace interacting with the App.
      Information provided during interactions, including any data you input while using the app.

We collect this information to personalize your experience, respond to inquiries, manage billing, and ensure smooth operation of the App.

How We Use Your Information

We use the collected information to provide, maintain, and improve the functionality of the App, including personalized features and customer support.

• Provide, maintain, and improve the App’s functionality.
• Personalize your in-app experience.
• Respond to inquiries or support requests.

You have the right to access and request details about your personal data at any time. For any concerns, contact us at support@orgengage.com.

Information Sharing and Disclosure

• Service Providers: We may share your personal information with third-party service providers who assist us in operating and maintaining the App, such as hosting providers. These service providers are bound by confidentiality obligations and are prohibited from using your information for any other purposes.
• Compliance with Law: We may disclose personal information if required by law, regulation, or legal process. We may also disclose information in response to lawful requests from public authorities, including to meet national security or law enforcement requirements.

         We do not sell your personal data. We handle and store your data with the utmost trust and safety.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. we have implemented comprehensive administrative policies and authentication mechanisms to ensure secure access and confidentiality. Our internal procedures and controls are designed to prevent unauthorized individuals from accessing your personal information. We restrict access to only authorized personnel who require it for legitimate business purposes. Furthermore, we regularly review and enhance our security measures to adapt to evolving threats and technologies. Our commitment to maintaining the confidentiality, integrity, and availability of your personal information is reinforced by ongoing training programs for our employees, promoting a strong culture of data protection and privacy.

Ensuring the security of your data is of utmost importance to us. That's why we take extensive measures to protect it. All data is stored on a highly secure Digital Ocean server located in Frankfurt, Germany.

Digital Ocean, a trusted and reputable cloud infrastructure provider, has implemented robust security protocols and obtained certifications such as AICPA SOC 2 Type II and SOC 3 Type II. These certifications validate their compliance with globally recognized information security controls. By partnering with Digital Ocean, we are able to maintain a secure environment for storing and managing your data.

Data Deletion and Retention

We prioritize privacy and comply with GDPR and other data protection regulations, regardless of your location.

• Data Deletion: You may request the deletion of your personal data by contacting support@orgengage.com. We will securely delete your data within two months of your request.
• Data Retention: We retain your data only as long as necessary for the purposes outlined in this policy. If your account remains inactive for 12 months (defined as either uninstalling the App or having no active plan), we will securely delete your data.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct or delete. To exercise these rights or for any privacy-related inquiries, please contact us on support@orgengage.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be effective upon posting on our website or within the App. By continuing to use the App, you acknowledge and agree to the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@orgengage.com

support@orgengage.com